The Northgate pro app

Order from the job site.

Your contractor pricing, your past orders and your material lists, in your pocket. Place the order, pay, and get a text the moment it's ready at the drive-thru.

Ask the counter about a pro account Send a list

9:41

NorthgatePro account

Northgate now

Order received. The yard is pulling #1042.

Order #1042Paid

ReceivedPullingReadyPicked up

Drive-thru pickup, ready by 2:30 PM

2×4×8 SPF studs×40
½″ CDX plywood 4×8×12
Composite deck boards 16′×24
Deck screws, 5 lb×4

Payment receivedPaid by card. Receipt sent.

OrdersReorderAccount

Shown with a sample order

It pings the yard

Every order, whether it comes from the app, the website or the after-hours phone line, lands on one screen at the counter. New orders ping. The crew pulls them and marks them ready, and the customer gets a text.

Paid before anyone leaves the job site
One queue for pickup and shipped orders
The customer sees each step: received, pulling, ready

Counter: order queueSample data

#1042App · 4 items · pickup 2:30 PMPaidNew

#1041After-hours call · 2 items · pickup 7:00 AMPaidPulling

#1039Website · 6 items · shipPaidPacked

#1036App · 11 items · pickupPaidPicked up

What the pro account does

Your pricing

Contractors get special pricing at Northgate. Sign in and it shows on every item.

Reorder

Any past order, again, in one tap. Pick the time you'll pull in.

Material lists

Upload a takeoff or a photo of the list. The counter prices it and sends it back.

Orders and receipts

Every order and receipt in one place, ready for your books.

Your crew

Add your foremen so they can order on the company account.

Ready texts

A text when the order is pulled, so nobody waits at the drive-thru.

After hours? Call anyway.

When the store is closed or every line is busy, the AI front desk answers. It takes the order, reads it back and puts it in the same queue as the app.

Evenings, Saturday afternoons and Sundays
Busy mornings when every line at the counter is taken
Knows the hours, the receiving times and the directions

Northgate front deskSample call, after hours

CallerHi, I need to put an order in for pickup tomorrow.

Front deskSure, I can take that now. What name is it under?

CallerIt's for the framing crew. Forty 2×4 eights and twelve sheets of half-inch CDX.

Front deskGot it: forty 2×4×8 studs and twelve sheets of ½-inch CDX plywood. The yard opens at 6:30. Want it ready for the drive-thru at 7?

Caller7 is perfect.

Front deskDone. It's in the queue as order 1041, and you'll get a text when it's ready.

Order #1041 sent to the counter. Confirmation text sent.